Privacy Policy for haikubytwo.com
1. Introduction
At haikubytwo.com, we deeply value the privacy and protection of our users’ personal data. We are committed to maintaining the highest standards of data protection and complying with applicable data privacy laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy describes how we collect, use, share, and protect your personal information when you interact with our website, services, and communications.
By accessing haikubytwo.com, you acknowledge that you have read and understood this policy, and agree to the terms described herein.
2. Scope of This Policy and Role of Data Controller
This Privacy Policy applies to all visitors, users, and other individuals who access or use haikubytwo.com (“you,” “your”). haikubytwo.com acts as the data controller in relation to the processing of your personal data, determining the purposes and means by which such data is processed. For all inquiries related to privacy, you may contact us at [email protected].
3. Categories of Data Processed
In the course of operating haikubytwo.com and providing services, we collect and process a range of personal data. The categories of data processed include:
– Usage Data: Information about how you interact with the website, including browser type, IP address, pages visited, time spent, session identifiers, and referral URLs.
– Account Data: When you register or provide your details, we collect your name, mailing address, email address, and phone number.
– Profile Data: Preferences you express, purchase history, onsite behavior, and other profile attributes that enhance personalization and user experience.
– Communication Data: Messages, inquiries, or support requests you send via contact forms or customer service channels, as well as our internal communication logs.
– Technical Data: Device information, operating system, screen resolution, language settings, browser configurations, and diagnostic data.
– Transaction Data: Billing and payment details, including last four digits of your credit or debit card, delivery addresses, and purchase records.
– Preference Data: Your subscriptions, newsletter sign-ups, marketing and communication preferences, and responses to promotional surveys.
4. Legal Bases for Processing
We process your personal data only where there is lawful justification under applicable data protection laws. These bases include:
– Performance of a Contract: To fulfill our obligations under a contract with you, such as providing services, delivering goods, or processing payments.
– Legitimate Interests: For purposes such as preventing fraud, improving our services, ensuring IT security, and conducting analytics, where such interests are not overridden by your rights.
– Consent: When you have provided prior, explicit consent, for example, by subscribing to a newsletter or accepting cookies.
– Legal Obligation: To comply with legal requirements, enforce our legal rights, or respond to law enforcement requests.
5. Your Data Protection Rights
Subject to conditions and applicable law, you have the following rights regarding your personal data:
– Right of Access: You may request confirmation of whether your personal data is being processed, and obtain a copy of it.
– Right of Rectification: You have the right to request correction of inaccurate or incomplete personal data.
– Right to Erasure: Under certain conditions, you may request removal of your personal data (“right to be forgotten”).
– Right to Restrict Processing: You may request that we limit the processing of your personal data under specific circumstances.
– Right to Data Portability: You may request your personal data in a structured, commonly used, and machine-readable format to transfer it to another service provider.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
haikubytwo.com employs industry-standard safeguards to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
– End-to-end encryption using secure protocols (e.g., HTTPS/TLS)
– Role-based access controls and authentication practices
– Secure backups and disaster recovery systems
– Ongoing employee training on data protection standards and internal policies
Despite our best efforts, no system is completely immune to risks. Therefore, we encourage you to take appropriate measures to protect yourself online.
7. International Data Transfers
Where your personal data is transferred outside of your country or jurisdiction (including transfers from the EEA to third countries), such transfers occur under legally recognized mechanisms, including the use of Standard Contractual Clauses (SCCs), adequacy decisions, or binding corporate rules. haikubytwo.com ensures such transfers maintain a level of protection equivalent to the GDPR and other applicable laws.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law:
– Usage and Technical Data: 12 months, for analytics and security purposes.
– Account and Profile Data: As long as your account remains active and up to 24 months following account closure.
– Transaction Data: Retained for 7 years to comply with financial and tax regulations.
– Communication Data: Up to 36 months after the last interaction.
– Preference Data: Until you withdraw your consent or update your preferences.
Data no longer required is irreversibly anonymized or securely deleted.
9. Cookie Policy
We use cookies and similar technologies to enhance your experience on haikubytwo.com. Cookies are small data files that our website stores on your browser or device.
We categorize cookies as follows:
– Essential Cookies: Required for core functionality such as navigation, login, and access to secure areas.
– Functional Cookies: Remember your choices and preferences for a more personalized experience.
– Analytics Cookies: Help us understand how users engage with haikubytwo.com, allowing us to improve site performance.
– Performance Cookies: Measure website responsiveness and detect errors or slowdowns.
10. Cookie Management and Legal Compliance
Upon your first visit to haikubytwo.com, you are presented with a cookie banner allowing you to accept, reject, or customize custom cookie settings in compliance with GDPR and CCPA regulations.
Users can manage cookie preferences at any time using browser settings or by revisiting our Cookie Settings page. We do not sell your personal data, and you may opt out of personal data sharing or targeted advertising by contacting [email protected] or via the Do Not Sell My Personal Information link if applicable.
11. Children’s Privacy
haikubytwo.com does not knowingly collect or process personal data from children under the age of 13. If you believe we may have collected personal data from a child without proper consent, please notify us immediately at [email protected], and we will take appropriate action, including removing the data.
12. Policy Updates and Notifications
We reserve the right to update this Privacy Policy to reflect changes in our practices or legal obligations. When such material changes occur, we will notify you through appropriate channels, which may include on-site notices or email communication.
We encourage you to review this policy periodically to stay informed about our data practices.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact our privacy team at:
Email: [email protected]
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haikubytwo.com is committed to operating transparently and ethically in all matters involving your personal data. We comply with applicable privacy laws and welcome your inquiries or feedback to ensure we maintain the highest standards of trust and accountability.
